Terms of returns

With the aim of serving our customers with quality, we at Grupo Cruzeiro present our purchasing policy. On this page you will be able to better understand the purchase, exchange, return and payment processes.

We reserve the right to make changes to the Terms and Conditions of its Purchasing Policy at any time, without prior notice.

Upon receiving your order, check that it matches what was purchased. If you notice any anomaly, please contact us immediately by e-mail: web@grupocruzeiro.com.br, so that we can investigate and solve the problem.